Root Cause Analysis for Internal Auditors: virtual sessions

Event dates: 10 Feb 2021, 11 Feb 2021


Practical approaches to new ways of internal auditing (up-dated)

An opportunity to work with James Paterson and other colleagues to share good practice in internal audit looking at progressive ways of working to demonstrate value add, insight and agility and to be able to work on key issues. Newly up-dated to be a webinar. Delivered in sections to allow participants to keep working each day, but also gain valuable skills and CPE points.


Delivering Insights with impact: Root cause analysis

• The difference between immediate, contributing and root causes

• The power and short-comings of the 5 whys technique

• The 5 whys 2 legs technique – including prevention and detection questions

• A fault tree / logic tree for investigations – applying the pareto principle

• The compromise approach – fishbone

• Causal loop diagrams / Systems thinking

• Why a person is rarely a root cause – Human error and just culture

• How root cause analysis will help shorten audit reports

• Using root cause analysis to do better thematic analysis of findings and address repeat issues

• How root cause analysis can often speed up assignment delivery



10/02: 13.00-14.45 and 15.00-16.30

11/02: 09.00-10.30 and 10.45-12.15



Comments about James Paterson from other courses

o Very informative – many thanks

o James have lots of really interesting and useful examples

o Really good overview and great tools, ideas and examples to take away. I really enjoyed it and want to learn more

o James was fantastic. I would certainly recommend courses by him to other colleagues.

o James has a very engaging delivery method.

o James has a very good delivery style and keeps you engaged on the topic being presented. He is also very good at relating to individuals and getting points of understanding.

o Good pace and discussion

o The delivery was really excellent

Root Cause Analysis for Internal Auditors: virtual sessions

2 virtual sessions on “Root Cause Analysis”. Starting on 10 February until 11 February 2021.

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About the facilitator

James Paterson

Director: RiskAI

Former CAE / Head of Internal Audit, offering in-house and open training, workshops and consulting since 2010. Author of the book Lean Auditing, looking at lean/agile ways of working in internal audit. Delivery of internal auditing courses for the the IIA Belgium, IIA Bulgaria, IIA Finland, IIA Estonia, IIA France, IIA Latvia, IIA Lithuania, IIA Luxembourg, IIA Norway, IIA Sweden, IIA Switzerland, IIA Spain, IIA UK. Audit Leadership course for MIS training. Key areas of expertise: RISK ASSURANCE - Assurance Mapping & co-ordination, Auditing Culture; LEAN & AGILE INTERNAL AUDIT - Driving value add, insight and productivity in internal audit; AUDIT TEAM EFFECTIVENESS & DEVELOPMENT - Root cause analysis for internal audit / Preparing for an External Quality Review (EQA) / Internal Auditing in Pharmaceuticals and Biotech companies, high performing teams for internal audit; INFLUENCING AND POLITICAL SAVVY FOR INTERNAL AUDIT Workshops and one-to-one coaching